IT Core Banking Specialist

Job Summary

The Core Banking Specialist at Letshego Bank Namibia plays a vital role in supporting the smooth operation of our core banking systems and contributing to product innovation. In this role, you will primarily focus on assisting in the management, maintenance, and optimization of the bank's core banking software and processes. Additionally, you will have the opportunity to actively participate in the introduction of new banking products and the enhancement of existing ones, aligning with the Bank's strategic goals. Your contributions will help the bank fulfill its mission of providing efficient and secure financial services to our valued customers while promoting innovation and maintaining the integrity of our core banking operations. You will also have the chance to work on cutting-edge products that address the changing needs of our customers.

Job Details

1. Core Banking System Administration: Assist in monitoring and maintaining the core banking system to ensure availability, stability, and performance. Collaborate with senior team members to troubleshoot and resolve system issues and contribute to routine system updates and maintenance.
2. System Integration and Data Management: Support the integration of various banking systems and databases to ensure seamless data flow and consistency. Help with data quality checks, data cleansing, and ensure data integrity.
3. Security and Compliance: Assist in implementing security measures to safeguard customer data and ensure compliance with banking regulations and industry standards. Contribute to security audits and assessments.
4. Software Development and Customization: Collaborate with the development team to customize and develop software solutions that meet specific banking requirements. Participate in testing and quality assurance, and document software configurations.
5. Customer Support and Issue Resolution: Provide support to bank staff and customers in addressing core banking system-related issues, efficiently resolving problems while maintaining clear communication with stakeholders.
6. Innovation and Product Enhancement: Contribute ideas for enhancing existing banking products and services to meet changing customer needs. Assist in implementing new banking products aligned with the bank's strategic objectives and stay updated on industry trends.
7. Documentation and Reporting: Maintain detailed records of system activities, changes, and issue resolutions. Generate regular reports on core banking system performance and assist in preparing compliance and security documentation.
8. Team Collaboration: Work collaboratively with senior team members and colleagues to achieve departmental goals. Participate in knowledge sharing and training activities.
9. Continuous Learning: Stay current with advancements in core banking technologies and best practices through training and self-study.
10. Customer Focus: Maintain a customer-centric approach, ensuring that all activities aim to improve the customer experience and satisfaction. 

Requirements

1. Senior Secondary Certificate with at least 25 Points
2. 1 to 2 years of relevant experience
3. Specialized Training: Completion of specialized training or courses related to banking, product development, or financial services can be beneficial
4. A NQF7 Certificate/Diploma/Degree in the field of Data analytics, information technology, or computer science will be an added advantage

About Company

Letshego Financial Services Namibia

https://www.letshego.com

Letshego is a Setswana term meaning ‘support’. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.