Sustainability Manager (2 years Fixed-term contract)

Job Summary

The role is responsible for developing, implementing, and overseeing Letshego’s sustainability and Environmental, Social, and Governance (ESG) strategy within the financial services segment. The role ensures that the organization integrates sustainable business practices into its operations, lending activities, stakeholder engagement, and corporate governance structures while supporting long-term business growth, regulatory compliance, financial inclusion, and social impact objectives. The incumbent will drive sustainability initiatives that enhance the company’s reputation, operational resilience, responsible lending practices, and contribution to economic and community development.

Job Details

Critical Deliverables /Core Accountabilities and Responsibilities

• Develop and implement the company’s sustainability frameworks and policies aligned with Letshego’s strategic objectives.
• Drive sustainability integration across business operations, lending portfolios, and decision-making processes.
• Establish measurable sustainability goals, KPIs, and performance monitoring mechanisms.
• Lead ESG risk assessments and recommend mitigation strategies.
• Ensure compliance with applicable sustainability, environmental, and financial sector regulations.
• Monitor emerging ESG-related laws, standards, and reporting requirements.
• Support governance initiatives related to ethical business practices and responsible lending.
• Prepare sustainability and ESG reports for executive management, regulators, and stakeholders.
• Promote sustainable and responsible financial products and services.
• Support initiatives that enhance financial inclusion, especially for underserved communities.
• Integrate social impact considerations into lending processes and customer engagement.
• Assess environmental and social risks associated with financing activities.
• Build relationships with regulators, investors, NGOs, community organizations, and other stakeholders.
• Lead sustainability awareness campaigns internally and externally.
• Collaborate with business units to embed sustainability principles into daily operations.
• Represent the organization in sustainability forums and industry engagements.
• Manage the collection, analysis, and reporting of sustainability data.
• Coordinate annual sustainability reporting in line with recognized frameworks and standards.
• Track carbon footprint, social impact metrics, and governance indicators.
• Provide insights and recommendations based on sustainability performance data.
• Develop and manage community investment and social responsibility programs.
• Ensure CSI initiatives align with the company’s strategic and sustainability objectives.
• Monitor and evaluate the impact of community development projects.
• Drive sustainability awareness and capacity-building initiatives across the organization.
• Promote a culture of ethical conduct, sustainability, and accountability.
• Provide training and guidance to management and staff on sustainability.
• Coordinate the execution of strategic objectives across the organisation.

Requirements

Required Knowledge & Skills

• Grade 12, 25 points and above
• Bachelor’s Degree in Sustainability Management, Environmental Management, Finance, Business Administration, Economics, Risk Management, Corporate Governance or related field
• A Master’s degree or professional certification in Sustainability/ESG will be an added advantage
• Minimum 5 years’ experience in Sustainability, ESG, Risk, or related field
• Experience within microfinance, banking, or financial services environments preferred
• Experience with climate finance frameworks and institutions, particularly the Green Climate Fund (GCF), including project development, accreditation requirements, funding proposals, or implementation of GCF-funded initiatives, is highly desirable
• Proven experience in ESG reporting frameworks (GRI, TCFD, IFRS S1/S2, etc.) and stakeholder engagement

Certifications

• Accredited Certifications in Sustainability, will be an added advantage 
• Accredited Certifications in Project Management, will be an added advantage

About Company

Letshego Financial Services Namibia

https://www.letshego.com

Letshego is a Setswana term meaning ‘support’. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.