Expired 2 days ago

Marketing & Customer Experience Manager

full-time

location-marker Nairobi, Kenya

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Job Summary

The incumbent is responsible for implementing and executing strategic marketing plans to attract potential customers and retain existing ones at the country level.

Job Details

  • Ensures implementation of solutions for Channels in the local market, e.g. Agency Banking, Cards, USSD, Internet Banking, Mobile Banking Portfolio
  • Develops the marketing strategy in line with country objectives.
  • Co-ordinates marketing campaigns and sales activities.
  • Oversees the country’s marketing budget.
  • Creates all marketing material in line with marketing plans for promotional campaigns
  • Manages Letshego’s brand management and corporate identity at country level.
  • Monitors marketing communication effectiveness
  • Drives the implementation of new product launch.
  • Identifies potential strategic partner relationships with relevant stakeholders. 

Requirements

Education

University degree in Business Administration, Economics, Marketing or Communications.

 

 Experience 

A minimum of 7 years successful experience in a marketing/sales function within the financial services/retail or banking.

Experience in working with and delivering results through various channels, including both face-to-face and electronic media interactions. 

 

 Certifications 
 Knowledge

Knowledge in Sales and Marketing

Creativity experience in designing marketing plans and coordinate marketing budgets 

Brand strategy, advertising and promotion, digital marketing.

Skills

Outstanding organizational skills, excellent verbal and written communications.

Strong interpersonal skills, ability to communicate and interact on behalf of country team 

Proactive and initiative-taking when completing tasks.

 

 

 

About Company

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Letshego Kenya Limited

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Letshego is a Setswana term meaning ‘support’. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.