Expires 1 week from now

Relationship Officer - Windhoek

full-time

location-marker Windhoek, Khomas Region, Namibia

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Job Summary

To accurately and efficiently process and record customers banking transactions over the counter.

Job Details

Critical Deliverables /Core Accountabilities and Responsibilities

  1. Grow subsidiaries business growth through implementation of the branch sales strategy.
  2. Process quality loans by ensuring adherence to company policies and procedures.
  3. Prepare monthly sales report
  4. Build relationships with the relevant stakeholder to grow Letshego’s business.
  5. Sells the subsidiaries sales and product through digitals channels.
  6. Offer excellent customer service to retain the customer base.
  7. Identifies opportunities for process improvement by gauging customer reactions to process and policies.

 

Requirements

  • Grade 12 certificate (25 points and above). 
  • A Diploma in banking/banking related field will be an advantage.
  • At least 1-year related experience in Banking, customer service and sales would be an added advantage. 
  • Strong understanding of customer insights and analytics. 
  • Understanding product and customer lifecycle and management

About Company

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Letshego Financial Services Namibia

Letshego is a Setswana term meaning ‘support’. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.